Integration Features
Two-Way Menu Sync
Sync your Square menu to Uber Eats, DoorDash, Grubhub, and other delivery apps with automated updates to availability, pricing, and item data.
Order Injection
Receive delivery and online orders directly into Toast POS with accurate item-level details.
Modifiers and Options Support
Maintain your existing modifier logic and upsell flows across every channel.
Real-Time Updates
Menu and availability changes propagate instantly, reduce out-of-stock issues and customer confusion.
Multi-Location & Multi-Brand Support
Manage shared menus, virtual brands, and location-specific availability from one place.
Menu Management
- POS menu synchronization to selected connected ordering channels
- Sync core menu structure, including items, categories, and modifiers where supported
- Flexible menu mapping across channels (customize structure per provider if needed)
- Support for nested modifiers and complex item customization
- Availability management based on POS settings (including item-level availability)
- Real-time menu updates across all connected channels
Price Flexibility
- Sync POS pricing or apply KH pricing rules across selected channels
- Support for different pricing per delivery provider
- Ability to set different prices for delivery and pickup
Provider Management
- Enable or pause delivery providers at any time
- Centralized control of all connected ordering channels
- Menu distribution to selected providers
- Manage operating hours across all channels
- Support for multi-location and multi-brand operations
Orders
- Automatic order injection into supported POS systems
- Auto-accept and order routing based on configuration
- Support for prep time and order scheduling
- Full order data included: customer details, address, contact information
- Unified order flow from all delivery platforms
- Automatic printing via connected printers
- Real-time order status updates across the order lifecycle
- Support for high-volume operations
Reporting and Visibility
- Unified view of all orders across delivery channels
- Performance visibility by provider
- Sales and order reporting through KitchenHub analytics
- Item-level insights across all connected platforms
Onboarding and Support
- Fast and guided onboarding process
- Dedicated support during integration and go-live
- Smooth rollout for multi-location restaurants
Error Handling and Troubleshooting
- Failed order injection detection
- Unmapped item identification
- Missing modifier detection
- Provider error visibility
- POS configuration issue detection
Menu Validation Before Publishing
- Item validation before menu publishing
- Modifier validation before menu publishing
- Category validation before menu publishing
- Price validation before menu publishing
- Availability validation before menu publishing
Order Financial Details
- Tax data support
- Fee data support
- Discount data support
- Tip data support
- Provider-specific charge support
Go-live Testing
- Test order execution
- Menu validation testing
- Pricing validation testing
- Modifier validation testing
- Printer validation testing
- Order injection validation
