Integrations

Seamless Marketplace Routing for MICROS

Bring structure to complexity by integrating KitchenHub with Oracle MICROS Simphony. Push delivery and online orders from all external channels like Uber Eats, DoorDash, Grubhub, and your site directly into MICROS, with full menu and modifier fidelity. No middleware workarounds, no disconnected workflows, just clean, accurate data flowing into your enterprise POS.
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Oracle MICROS Simphony

Why KitchenHub + Oracle MICROS

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How It Works

KitchenHub connects to Oracle MICROS via secure API, acting as a real-time bridge between third-party marketplaces and your Simphony environment. Orders from external platforms are ingested by KitchenHub, normalized to MICROS data structures, and injected into your POS as if they were created natively. Menu changes in MICROS are synced outward, and availability rules can be pushed to all channels, giving you full menu governance from a single system.
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Integration Features

Enterprise-Grade Order Injection

Third-party orders are normalized and delivered to MICROS in real time, including tax, modifiers, and item IDs

Menu Synchronization

Push menu updates from MICROS outward or manage via KitchenHub with mapping to Oracle’s menu model

Multi-Brand, Multi-Venue Ready

Built to support group-level operations, virtual brands, and location-specific routing

Audit-Ready Order Logs

Track every external order from source to POS injection with structured reporting and reconciliation support.

No More Double Entry

Orders from delivery apps and your website are automatically added to MICROS, no need to manually retype tickets or manage multiple systems.

Why KitchenHub + Oracle MICROS

Designed for Enterprise IT Standards

Secure, documented, API-based integration that plays well with existing Oracle reporting, audit, and user management layers

Better Operational Visibility

KitchenHub tracks every injected order with real-time dashboards and exportable logs, critical for enterprise finance and ops teams.

Maintain Data Integrity

Modifiers, pricing, taxes, and item mappings are preserved end-to-end, what you set in MICROS is what gets delivered.

Ideal for Multi-Unit, High-Volume Environments

Our system is built to support complex configurations, shared prep centers, and brand-level menu control across dozens (or hundreds) of venues.

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