increase in daily order volume within 6 months
growth compared to pre-COVID revenue
Received Uber Eats “Top Award” for service and food quality
WHO
Bagels N’ Cream has been a neighborhood staple in Robbinsville, New Jersey, for over 21 years. Famous for breakfast bagels, lunch sandwiches, and hot grill items, the deli serves a loyal customer base throughout the day.
WHAT
Before KitchenHub, Bagels N’ Cream relied on four separate delivery tablets, none of which were connected to printers. Orders had to be handwritten, tracked manually, and required extra staff just to stay afloat. It was messy, time-consuming, and unsustainable.
WHY
As order volume grew, so did operational chaos. The restaurant began turning off delivery apps during peak hours to keep up. Then COVID hit, slashing weekly sales by 70%. Vedat Saygili and the team needed a tech partner fast.
KitchenHub came in at the right moment. Within weeks of setup, the system consolidated all delivery channels into a unified platform, auto-printed orders with prep times, and gave staff real-time visibility into order flow.
By week three, the business had bounced back, and then some. Bagels N’ Cream didn’t just survive the pandemic. It grew 30% over pre-COVID numbers. KitchenHub's reliability and simplicity turned the tide during a make-or-break moment.
1. Disorganized workflows with separate tablets and manual ticket writing
2. Lack of print support, prep timing, or kitchen coordination
3. High labor costs just to manage delivery apps
4. Operational burnout during peak hours
KitchenHub gave us structure when we were about to lose everything. Orders became smoother, prep faster, and customers happier. We even got awards from Uber Eats.
It really was a turning point.
