Integration Features
Real-Time Order Injection
Orders from Uber Eats, DoorDash, and more are sent directly into SuperMenu POS with full item-level accuracy, no retyping or copy-paste.
Unified Order Dashboard
Manage third-party and in-house orders side by side, with real-time status tracking and prep coordination.
Multi-Brand & Location Support
Run multiple brands or ghost kitchens? KitchenHub supports routing orders to the correct brand, menu, and prep flow inside SuperMenu.
No More Tablet Clutter
Eliminate the need for separate tablets or manual entry – all orders flow into your SuperMenu system automatically.
Menu Mapping & Consistency
Keep menus aligned between SuperMenu and delivery platforms using KitchenHub’s flexible mapping tools, even when direct syncing isn’t supported.
Menu Management
- POS menu synchronization to selected connected ordering channels
- Sync core menu structure, including items, categories, and modifiers where supported
- Flexible menu mapping across channels (customize structure per provider if needed)
- Support for modifier groups and item customization
- Availability management based on POS settings (including item-level availability)
- Unified menu management across POS and kiosk ordering flows
Price Flexibility
- Sync POS pricing or apply KitchenHub pricing rules across selected channels
- Support for different pricing per delivery provider
- Ability to set different prices for delivery and pickup
Provider Management
- Enable or pause delivery providers at any time
- Centralized control of all connected ordering channels
- Menu distribution to selected providers
- Manage operating hours across all channels
- Centralized control across POS and kiosk ordering channels
Orders
- Automatic order injection into supported POS systems
- Auto-accept and order routing based on configuration
- Support for prep time and order scheduling
- Full order data included: customer details, address, contact information
- Unified order flow from all delivery platforms
- Automatic printing via connected printers
- Orders from POS and kiosks are routed into one unified workflow
Reporting and Visibility
- Unified view of all orders across delivery channels
- Performance visibility by provider
- Sales and order reporting through KitchenHub analytics
- Item-level insights across all connected platforms
- Visibility across POS and kiosk order sources
Onboarding and Support
- Fast and guided onboarding process
- Designed to minimize disruption during setup
- Dedicated support during integration and go-live
- Setup includes alignment between POS and kiosk workflows
Error Handling and Troubleshooting
- Failed order injection detection
- Unmapped item identification
- Missing modifier detection
- Provider error visibility
- POS configuration issue detection
Menu Validation Before Publishing
- Item validation before menu publishing
- Modifier validation before menu publishing
- Category validation before menu publishing
- Price validation before menu publishing
- Availability validation before menu publishing
Order Financial Details
- Tax data support
- Fee data support
- Discount data support
- Tip data support
- Provider-specific charge support
Go-live Testing
- Test order execution
- Menu validation testing
- Pricing validation testing
- Modifier validation testing
- Printer validation testing
- Order injection validation
